Error Notifications

On2Air Help Center > On2Air Backups Start a free trial

You can see errors with your On2Air apps. This will help you troubleshoot your Backups.

In this tutorial

• Enable Error Notifications via Email
• View App Errors
• Need Support?

Enable Error Notifications via Email

You can enable email notifications to get Hourly, Daily, or Weekly updates about errors.

Enable notifications here >>> Error Notifications

View App Errors

To access errors:

• Go to your On2Air account and open the app you’re using
• In your app, click App Errors in the side menu

• You’ll see a table list and any errors, if applicable
• Click Details to see Error details

• You’ll see the details of the Error - In this error, the Backup failed

Need Support?

Send us a message. If we’re online, we’ll get back to you as soon as possible. If not, we’ll follow up by email.